[Product Information] -Product Name: TCU -Part Number: PW913205 -Car Model: PROTON NEW SAGA -Part Condition: NEW -Plug & Play: NO, MUST RESET IMMOBILIZER -Warranty: 1 MONTH *ALL GOODS SOLD ARE EXCHANGEABLE ONLY, OTHERWISE A CANCELLATION FEES OF 20%-30% WILL BE IMPOSED ON PURCHASED PRICE* [Contact Us] WhatsApp: 012-7117456 (Miss Tan) Store Location: Old Klang Road, KL. [Our services] 1. Selling car electrical system product, such as ECU and TCU. 2. Installation service for selected model. *Klang valley only* 3. Cloning ECU service. 4. Bypass Immobilizer. *Selected model* 5. Coding immobilizer. *Kindly live chat with us for the price.* [Return & Exchange Policy] 1. Our products are fully warranted against its defective parts and manufacturing faults within the warranty period from the date of delivery. 2. The warranty is invalid if the item has been opened internally or our marking sticker is missing/damaged. 3. For brand new items, the item must be in an ‘AS NEW’ condition when we receive it.. 4. All goods sold are exchangeable but not fully refundable. 4.1. Goods that have been sold with malfunctioning can be replaced with another unit. 4.2. Goods that have been sold with well-functioning are neither exchangeable nor refundable. 4.3 Otherwise a cancellation fee on purchase price will be imposed: 20% for USED part, 30% for NEW part, buyer must bear the two-way shipping costs. [Return Process] 1.Send back the part and we will check on it. 2. The verification process takes within 14 working days. 3. If the part is malfunctioning, we will replace another unit for you (We will bear the shipping fee for exchange if the part is malfunctioning). 3.1 If the part is with well-function, we will return it to you (We don’t bear the shipping fee for return if the part is well-functioning) 4. If you choose to refund, a cancellation fee on purchase price will be imposed: 20% for USED part, 30% for NEW part. [Shipping Information] 1. We will ship out your order within 1-2 working days. 2. Estimated arrival time depends on the transporter and your area. 3. Buyer can pick up at our store / COD, delivered by Lalamove, Mr Speedy, ETC. (Buyer should pay for the delivery fee) [Disclaimer] 1. Kindly allow slight scratches on the item that is caused by transportation. 2. All products don't provide the original box. 3. No urgent orders. 4. Please make sure your order item is correct. Non-exchangeable & non-refundable after courier pick up the parcel. 5. We do not provide free trial services. 6. If the goods you ordered are out of stock, we will notify you and cancel your order. ---Thank you for purchase with us---