SHP-DP728 Samsung Door Lock is World's First PUSH PULL model door lock. It comes with advanced unlock authentication methods like Bluetooth, Fingerprint, RFID card, Passcode to unlock your door and plus with sHome mobile app to unlock your door and view your family members In-Out activity. INNOVATIVE TECHNOLOGY - Integrated with Bluetooth & Mobile App – sHome Doorlock - Real-time push notifications on doorlock activity (in and out) - Instant unlocking with registered hand phone via Bluetooth - Viewing of door access event log in cloud anytime & anywhere SMART FUNCTIONS - Auto card detection - User-friendly instruction display - Instant silent mode for quiet entry / exit - Automatic wake up when IR Sensor detects motion EASY WAY TO OPEN DOOR - Push Pull door handle (Push to open and Pull to exit) - Access by Fingerprint / RFID Card / Pin Code / Override Key ENHANCED SECURITY - Automatic motion detection to detect suspicious movements via IR Sensor - Safe and robust design to withstand forced entry Please note: This product is designed to require minimal maintenance. Do not use harsh chemicals or solvents to clean your lock. Use a damp cloth to wipe away any excess dirt or debris PACKAGING CONTENT: 1 x SHP-DP728 (Interior, Exterior Body & SHS-AML220 Mortise) 1 x Strike Parts 1 x User Guide 1 x Installation Guide 1 x Installation Template 2 x Key tag 5 x Mechanical Keys 8 x Alkaline AA Size Batteries Including Screws and shaft 1. This warranty herein shall only be applicable for units which are in the Malaysia. 2. Your unit and the components contained herein are warranted against defective material and manufacturing faults for a period of 24 months (otherwise provided by our Product Warranty Guide) from the date of purchase. 3. There shall be NO WARRANTY for battery leakage and related problems. Kindly observe the following precautions: (a) Use quality alkaline batteries (AA Size) (b) Do not mix old and new batteries (c) Check battery compartment regularly to prevent any leakage 4. This warranty does not cover damages resulting from (a) Accidents, misuse of any manner of tampering (b) Corrosion, rusts or stains (c) Usage not in accordance with the operation manual (d) Normal wear and tear (e) Unauthorized alteration of hardware and firmware (f) Usage or contact of any chemical (g) Impacts from door slam due to non-existence or malfunction of door closer 5. To obtain warranty protection, notice of the alleged defects must be given promptly upon discovery and this warranty card together with invoice/receipt must presented to our Service Personal at the time of service. 6. The warranty does not cover losses, damages, defects or malfunction caused by Acts of God, fire, civil unrest and we shall not be under any obligation to repair or replace the unit free of charge. *price not include installation fee. For installation service in Johor state, please chat us further assistance, thank you.