Elly Character Cute 30cm tall Surface washable Terms and Condition 1. All official items are quoted in Malaysia Ringgit, postage fee is excluded. 2. All official items sold are not exchangeable or refundable. 3. All items price are fixed price, non-negotialble. 4. Full refunds guarantee in case of out of stock. 5. We are not responsible for any lost of goods if buyer request other shipping method offered by us. 6. We are not responsible for any lost and damange of goods once goods are pass to the courier service, but if there are any issues occurred during the process, we will try our best to file a claim with the corresponding courier or you may report to the courier company yourself for faster solution. 7. We reserve the right to amend our terms and conditions without prior notice when it deemed necessary. 8. By placing an order with us, you agree to be bound by the Terms and Conditions. #pocoyo #plushtoy #baby #kid #elly