Welcome,to Store_Part. Please, pay attention carefully before order: Lenovo IBM Thinkpad L410 L412 L420 L421 L510 SL410 Points Laptop Keyboard Not GENUINE "NOT official product of service center brand" -Order Before 16: 00 wib, in delivery the same day -Order After 16: 00 wib, in delivery next day -Sunday Off, Sunday Order will be delivered on monday -For Led/lcd/touchscreen we recommend using wood packing, in case of physical damage breaks or anything else caused by the expeditionary trip, then it is beyond our responsibility. Return OF ITEMS: -The Items we sent were already through the QC TESTED process by our technicians -Items That do not work when received must be accompanied by photo / video evidence (no human error) -The Items that have been purchased cannot be refunded (except for the stock replacement runs out) -return Cost of goods shouldered by buyer (pp shipping + replacement item packing fee) Items price includes shipping fee that should be borne by the buyer.