Features - Foldable Handle - Space Saving, Storing at Will - 473g Super Lightweight Design - 1.8 Meter Cable Length Exposed - Premium Metal Honeycomb Air-Intel Grille - 3 Gears of Heat/Speed Settings & Cool Shot Button - All-in-One Hook for Convenient Storage Specifications Voltage: 240V ~ 50Hz Power: 1400W Gross Weight: 0.6kg Colour: Matt Grey Warranty: 1 Year Frequently Asked Questions (FAQ) 1. Why does my HD1400 cut off suddenly? When the heater is overheat, it will auto cut-off. 2. What is the function of cool shot button? If your hair is only damp instead of wet, it is important to use the low heat or cool shot setting to prevent over-drying. Also, the cool setting is to style wet hair into a streamlined look. We recommend users to always finish drying the hair with a cool shot of air. 3. Can we detach the nozzle? Yes, you may but not recommended to take out and put it back too often. 4. How to use the cool shot button? First, if you would like to use for longer time, you may press it down and use. Second, if you intend to use it for short period of time, you can just hold on to the button and use it then once released it will go back to the hot air. 5. Does this have heat protection? This model will auto cut off after 5 minutes or any longer than that, if the hair dryer is overheated. Product Assurance 1. It is our priority to make sure that you are satisfied with your purchase with us at Khind Official Store @ Shopee. 2. As Khind Official Store, we sell 100% brand new, original and SIRIM certified products only. 3. If you find our products unsatisfactory or have any complaints, kindly highlight it to us via chat, we will resolve the matter as best as we can. 4. If you have any question about our products, do not hesitate to reach us via chat, our online Customer Service team will be happy to assist you as quickly as possible and provide the best solution. 5. We will reply you within 24 hours, except weekends and Public Holidays, our working hours are between 9.00am-5.30pm. (Please note that we respond to every query by order. Kindly wait if we reply late, we will do our best to reply as soon as we can.) 6. As our products come with a warranty, you may register with us online via https://khindonline.com/e-warranty/ directly so you don’t have to carry the warranty card with you in case of any damage or fault. 7. We have 11 service centres nationwide, you may find the nearest centre around you. Please visit http://www.khind.com.my/contact_our_offices.asp to find our locations. 8. All returns must be clarified and approved by our customer service team before being sent back. 9. If there is damage upon receiving your product, kindly notify us with photo/video proof and we will assist with replacing your item. 10. If your box is damaged upon receiving, kindly show us with photo proof and we will compensate a voucher at our discretion. 11. Do note that order cancellation/change of address is only permitted BEFORE your order is processed by us. Orders that have been processed and provided with a tracking number will not be entertained. 12. For spare parts, unfortunately, we are still unable to list them on our online official store, hence we would advise our customers to purchase from our service centre directly by contacting our General Line 1-800-88-0032. Thank you!