Welcome to SWL Home Living! We directly deal with Tier A China Factory for high-quality products at affordable price. 1. Please note that this is pre-order from China Manufacturer and generally it takes around 24-28 days to reach your door. However under certain rare unexpected & uncontrollable incident such as shipment delay or custom depth checking, it may take longer time. There is no promise on guarantee shipping days. 2. The tracking number will only be issued a week before expected delivery day.** 3. For buyer living in condominiums or apartments, the driver will deliver to the lobby/drop-off area only. Please arrange for manpower or tools to pick up your item. Alternatively, you can request the courier driver to bring the item to your unit by offering a tip. The amount is to be discussed between you and the driver; we do not get involved in this arrangement. 4. For buyer living at landed house, please be informed this delivery is until doorstep ONLY. Kindly standby manpower or tools to pick up the item. Alternatively, you also can request courier driver to bring into specific area of your house by paying some tips to them. Amount is discussed between you and driver/courier, we do not involved in this arrangement.