Welcome to Nursery Queen All item are ready stock! Anak Pokok Bunga Plectranthus Zuluensis Live Plant Pokok Hidup [Max of 4 trees each parcel] Shipping: ✳️East Malaysia (Sabah & Sarawak) cannot post, sorry for any inconvenience. ⚠️For those insist to place order (Sabah & Sarawak), order will be accepted and processed, but we hold NO RESPONSIBILITY for ANY issues such as shipping delay, custom clearance etc. (Please take note, Sabah & Sarawak courier service will take two week time to delivery. ) For other state (West Malaysia), kindly buy shipping insurance to claim for broken or damage. WITH EVIDENCE! Example: 1) You receive damaged product but no insurance no claim/reship the broken product because all plant/tree we ship is in good conditions. Damage during shipping is not our responsibility because it is courier responsibility. Only insurance can cover your damage product and will be reship again… BUT 2) If you buy insurance make sure when you open the product show picture the size of the BOX and its TRACKING NUMBER SLIP/STICKER. No pictures with these 2 evidence will not be claim/reship. 3) If your product received example on Tuesday but you told us your product have been damage on Wednesday, a day after you receive we will not take responsibility because it is already one day over. Even with insurance cover we will not take responsibility because you must open at the time it arrive with EVIDENCE! Here s the link for shipping insurance. https://shopee.com.my/product/237663382/5933432264?smtt=0.237668625-1604988899.9 We are not responsible for any issue such as shipping delay, damages to the box, leaves burnt etc as they are live plant delivery, we did our best to pack and deliver and we have zero control on courier. Do track your orders and arrange self pick up to minimize delay issue. Item will be packed carefully and professionally. Soil will be wrapped to minimize soil dropping, some leaves or branches might be bend. We will withhold the position the best we could, do chat with us if you received bad packaging. We DO NOT accept returns or refunds as it’s shared risk among sellers and buyers for online plants delivery, but we are experienced online retailers for plants, and we promised to pack and deliver within our best efforts. If u can t tolerate minor defects such as burnt leaves, broken leaves/flower bud which are not intentional, please buy and support your own neighborhood nursery. ***** The terms above will be superseding platform s policy as it s live plant delivery, we do not provide return or refund as it s shared risks between buyers and sellers.***** Do replant & water your plants once you receive the plant. Do search for planting advice if you need any. There are no fix watering schedule as time/location/humidit